Practice Alerts

Updates from our Professional
Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

Practice alert incident 101 2

Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This

My Health Record insights from Meridian Lawyers website image

My Health Record insights from Meridian Lawyers

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the

Recognising when a pharmacist needs support webiste image 1

Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a

Dispensing, National, Practice Alerts, Risk Management

Reminder: Be alert but not alarmed

In December 2020, PDL released a Practice Alert titled "Be alert but not alarmed". This alert reminded pharmacists of some of the common dispensing errors reported to PDL. While much has happened...

Dispensing, Legislation, NSW, Practice Alerts, Risk Management

Opioid Therapy Program management resources

As a PDL NSW member, you may have seen the Forum communique sent on 13 October 2022 regarding the joint initiative between the Pharmacy Council of NSW, NSW Health and the pharmacy organisations...

COVID-19, National, Practice Alerts, Risk Management, Vaccination

COVID-19 bivalent booster vaccines – important update

The recent availability of the Moderna Spikevax Bivalent Booster Vaccine has seen a rise in the number of vaccine-related calls and incident reports to PDL. With the availability of the Pfizer...

Legislation, National, Practice Alerts

It’s that time of year – PBA registration renewal including insurance declaration

Each year, PDL receives calls from pharmacists who have overlooked their Pharmacy Board of Australia (PBA) registration renewal. This may happen due to renewal reminders being quarantined in junk or...

Dispensing, Legislation, NSW, Practice Alerts, Risk Management

Managing high-risk S8, S4B and S4D medicines

PDL NSW members were recently sent a Forum communique on 13 October 2022 regarding the joint initiative between the Pharmacy Council of NSW, NSW Health and the pharmacy organisations representing...

Dispensing, Legislation, NSW, Practice Alerts

NSW Pharmacy Quarterly Stakeholder Forum 2022 – Communique

The Pharmacy Council of NSW has launched a new initiative involving a quarterly forum bringing together key pharmacy stakeholder agencies to discuss issues of relevance to the profession. The impetus...

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