Practice Alerts

Updates from our Professional
Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

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Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This

My Health Record insights from Meridian Lawyers website image

My Health Record insights from Meridian Lawyers

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the

Recognising when a pharmacist needs support webiste image 1

Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a

Dispensing, Legislation, NSW, Practice Alerts, Scope of Practice

NSW Urinary Tract Infection trial

As NSW pharmacists may be aware, NSW Health has announced the NSW Government-sponsored clinical trial for the management of urinary tract infections (UTIs) by community pharmacists. The trial aims to...

Legislation, NSW, Practice Alerts, Vaccination

Resources for guidance on immunisation

The Pharmacy Stakeholder Forum is a joint initiative between the Pharmacy Council of NSW, the NSW Ministry of Health and other pharmacy organisations representing most NSW pharmacists. You may have...

Dispensing, Legislation, NSW, Practice Alerts, Risk Management

NSW biannual S8 stock check reminder

PDL would like to remind NSW-based pharmacists and pharmacy owners of the requirement to complete an S8 stock check during March. While most pharmacists are compliant with this regulatory...

Dispensing, Practice Alerts, QLD, Scope of Practice

North Queensland Pharmacy Pilot announcement

Queensland pharmacists may be aware of the recent announcement from Queensland Health offering community pharmacists and community pharmacy owners the opportunity to make an expression of interest to...

Dispensing, National, Practice Alerts, Risk Management

Practising ‘good’ dispensing

PDL has recently updated the Guide to Good Dispensing to reflect changes in the dispensing process that have arisen from changes in technology and legislation, such as the introduction of electronic...

NSW, Practice Alerts, Risk Management, Scope of Practice

Resources for guidance on proprietor oversight

NSW members were sent a Forum communique in October 2022 about the joint initiative between the Pharmacy Council of NSW, NSW Health and the pharmacy organisations representing most NSW...

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