Practice Alerts

Updates from our Professional
Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

Practice alert incident 101 2

Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This

My Health Record insights from Meridian Lawyers website image

My Health Record insights from Meridian Lawyers

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the

Recognising when a pharmacist needs support webiste image 1

Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a

Dispensing, Legislation, Practice Alerts, Privacy and Consent, VIC

Changes to SafeScript Victoria

PDL would like to bring the upcoming changes to SafeScript to the attention of Victorian pharmacists. Effective from 3 July 2023, pregabalin, gabapentin and tramadol will be added to the list of...

Dispensing, Legislation, NSW, Practice Alerts

Resource for guidance on the ODT reform

The Pharmacy Stakeholder Forum is a joint initiative between the Pharmacy Council of NSW, NSW Health and other pharmacy organisations representing most NSW pharmacists. You may have seen the Forum...

National, Practice Alerts, Privacy and Consent

Protecting patient privacy

Pharmacists are in a unique position of trust. That trust requires pharmacists to respect and protect the privacy of those under their care. Patient information must always be managed with...

Incident Management, Legislation, National, Pharmacist and Patient Wellbeing, Practice Alerts

The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still...

National, Practice Alerts, Risk Management, Vaccination

A vaccination update

Each year pharmacies routinely see an increase in demand for vaccination services as winter approaches. The recent surge in demand for pharmacist-administered vaccines has also seen a rise in the...

Dispensing, Legislation, Practice Alerts, WA

ScriptCheckWA registration and support materials now available

ScriptCheckWA is Western Australia’s Real Time Prescription Monitoring (RTPM) system, which is now available to all pharmacists practising in WA. As the recognised risk management experts for...

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