PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.
A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice.
Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This
PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the
PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members
Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a
It is anticipated that community pharmacies will experience a greater demand this year for pharmacist-administered vaccinations because of COVID-19 concerns and the reduction in the minimum age for...
Some pharmacists feel that they can make generic substitutions where it is unauthorised and that they will act without consequence. This is not the case as PDL has assisted numerous pharmacists in...
There has been a recent spate of fraudulent S8 prescriptions along the east coast of Australia. PDL would like to remind members to remain vigilant and adhere to state-based legislation when...
The recent devastating bushfires across Australia have meant pharmacists have needed to dispense emergency supplies of medications without prescriptions. Temporary special authorities have...
PDL currently supports around 30,000 members across Australia. Hundreds of incident reports are received each year and members have access to numerous resources to assist with error management and...
The practice of pharmacy is highly regulated and modern society is becoming increasingly litigious. With that in mind, pharmacists should anticipate that they may be contacted by a statutory...
Pharmaceutical Defence Limited (PDL) acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.