Practice Alerts

Updates from our Professional
Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

Practice alert incident 101 2

Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This

My Health Record insights from Meridian Lawyers website image

My Health Record insights from Meridian Lawyers

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the

Recognising when a pharmacist needs support webiste image 1

Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a

Legislation, Practice Alerts, QLD, Risk Management, Scope of Practice

Queensland Urinary Tract Infection Pilot program

Pharmacists may be aware of the Urinary Tract Infection Pharmacy Pilot – Queensland (UTIPP-Q) program. The UTIPP-Q program is a research pilot program to investigate the supply of specified...

Declining Supply, National, Pharmacist and Patient Wellbeing, Practice Alerts

Declining supply

The recent experiences of pharmacists dealing with the challenges of the COVID-19 pandemic will help to inform practice into the future. One aspect of practice that has been highlighted at this time...

Dispensing, Legislation, National, Practice Alerts, Risk Management

Top five tips for avoiding errors

1. Compare the millilitres vs milligrams dose Mixtures expressed in mg/ml are frequently implicated in dispensing errors reported to PDL. Examples of mixtures that seem problematic include methadone...

National, Practice Alerts, Risk Management

Incorrect collection of medication

Scenario: Community Pharmacy – present day “Prescription for Mrs Thompson” An elderly woman appears from behind a stand of hand sanitiser. “Are you Mrs...

Legislation, Practice Alerts, Vaccination, VIC

Changes for Victoria from 1 April 2020

Victorian Pharmacist-Administered Vaccination Program People aged 10 years and older will be able to receive their influenza vaccine from a Pharmacist Immuniser. People aged 15 years and...

National, Pharmacist and Patient Wellbeing, Practice Alerts

Support and resources during COVID-19 pandemic

PDL would like to express its support for pharmacists playing a vital role in assisting the community at this time. We understand that many pharmacists and staff are working extremely hard and under...

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