Practice Alerts

Updates from our Professional
Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

Practice alert incident 101 2

Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints, even if there is minimal impact on the patient and immediate resolution has occurred. This

My Health Record insights from Meridian Lawyers website image

My Health Record insights from Meridian Lawyers

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the Australian Digital Health Agency (ADHA) and/or the Office of the

Recognising when a pharmacist needs support webiste image 1

Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a

Dispensing, Legislation, Practice Alerts, QLD

QScript (RTPM) registration and support materials

Queensland Health has released information about the Queensland real time prescription monitoring system, QScript, in anticipation of its introduction later this year. As the recognised risk...

COVID-19, Legislation, National, Practice Alerts, Vaccination

PDL guidance on the AstraZeneca COVID-19 vaccine

The PDL Professional Officers have received several calls relating to the administration of the AstraZeneca (AZ) vaccine in patients below 60 years of age. Whilst the ATAGI advice regarding age...

Compounding, Dispensing, National, Practice Alerts, Vaccination

Frequent flyers

There are certain medications that appear in notifications to PDL frequently. While some of these medications are considered low risk and have less potential for harm, it is important for pharmacists...

Declining Supply, Dispensing, National, Practice Alerts, Risk Management

Avoid being conned

PDL has observed a recent trend in pharmacists being duped into supplying medication, usually S8 or S4s on fraudulent prescriptions by con artists who are becoming increasingly clever. A common...

COVID-19, National, Practice Alerts, Vaccination

Vaccinations 2021

The 2021 vaccination season is upon us with many pharmacies administering the 2021 influenza vaccine. As the COVID-19 vaccination roll out begins, pharmacists and pharmacy owners must ensure...

Declining Supply, National, Practice Alerts, Privacy and Consent, Risk Management

The big questions for pharmacists

PDL employs four pharmacist Professional Officers who are available 24/7 for PDL members. From the thousands of calls and emails received every year by the Professional Officers, there are several...

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