National

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Delaying or declining supply of medication

The PDL Professional Officers often manage calls, incident reports and occasional regulatory complaints following a pharmacist’s decision to decline supply of a medication. Recently, the

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Incident reporting 101

Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists best efforts, incidents can result in complaints,

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Notice of 111th Annual General Meeting

Notice is hereby given that the 111th Annual General Meeting of Pharmaceutical Defence Limited will be a hybrid meeting, both in person at Suite 3,

R U OK Day LinkedIn

Are you ok?

The annual R U OK?Day is a reminder that a conversation can change a life.  So, PDL would like to take a moment to check

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Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high

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Protecting patient privacy

Pharmacists are in a unique position of trust. That trust requires pharmacists to respect and protect the privacy of those under their care. Patient information

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events

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