PDL Membership

Giving members peace of mind throughout their pharmacy career

Member benefits

PDL’s member benefits are designed to support pharmacists in managing and minimising risks throughout their careers. Our Practice Alerts, guides and resources also cater to professional development, formulated by experienced Professional Officers and based on current and emerging risks in pharmacy. Our members have access to 24/7 incident support, so they can have peace of mind at work, every day.

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Market-leading Professional Indemnity insurance

Designed to meet the specific insurance needs of individual Australian pharmacists.

Market-leading Professional Indemnity insurance

PDL members are afforded cover under the PDL Master Policy. This policy has been developed to meet the specific insurance needs of individual pharmacists and complies with the Pharmacy Board of Australia’s requirements for professional indemnity insurance (PII) arrangements under the National Law. To meet the pharmacist registration standard and ensure the livelihood and reputation of our members are protected, the PDL Master Policy includes $20 million for Professional Indemnity, Public and Products Liability cover.

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24/7 incident support

Receive confidential incident support from our experienced pharmacist Professional Officers.

24/7 incident support

Our Professional Officers are available 24/7 to speak to members who need incident support or advice. It is a confidential, one-to-one service that is not punitive or judgemental and inhibits the likelihood of a claim occurring. Our Professional Officers are experienced pharmacists so they understand and can relate to the role our members play in the pharmacy profession.

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Regular Practice Alerts

Always notified on the latest trends and announcements, backed by data and informed by PDL incident reports.

Regular Practice Alerts

PDL members receive regular emailed notices called Practice Alerts that focus on a topic or area of risk to be aware of. They are prepared reactively, using trends from recent incident reports to PDL, in a bid to help other PDL members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

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Risk management guides and resources

Education delivered by PDL and affiliated professionals on relevant pharmacy information.

Risk management guides and resources

PDL members have access to a wide range of guides and resources that have been developed to support pharmacists in their daily practice. Using common scenarios and often created in collaboration with other subject matter experts, our practical tools and checklists help to reduce the likelihood of an incident occurring, as well as guidelines for managing situations when something has gone wrong.

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Australian Journal of Pharmacy (AJP) subscription

Subscription to the AJP, including access to CPD activities (standard $253 p.a.).

Australian Journal of Pharmacy (AJP) subscription

To continue to provide our members with the latest practice news, commentary and education, PDL members are automatically registered to AJP.com.au – the home of everything that’s relevant to pharmacists and a fully owned subsidiary of PDL. This registration provides PDL members with free access to all sections of AJP.com.au, including CPD-accredited articles and activities, the AJP e-mag, podcast and webinars.

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Complimentary membership for students and interns

Free access to all membership benefits.

Complimentary membership for students and interns

We want to support pharmacy students and interns while they learn, so we offer complimentary PDL membership with all the benefits. This provides access to AJP.com.au, AJP e-mag, PDL guides and Practice Alerts for an insight into the profession and ways to minimise incidents. Plus, we have a Student Grant Program to enable industry engagement at conferences and events.

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Trusted partners

PDL partners with leading professionals in insurance, law, education and community to offer a comprehensive support service for our members.

Trusted partners

We are stronger when we work together. We partner with specialist service providers to best meet the needs of our members and collaborate with other pharmacy organisations for the benefit of the profession. We provide support through sponsorship and awards and invest in research and education as we work together to drive safer medication management for all Australians.

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Backed by over 110 years' experience

We've been supporting and protecting Australian pharmacists since 1912.

Backed by 110 years' experience

PDL was founded on a need for greater pharmacy support and protection. That was in 1912 in a small Victorian town by the name of Echuca. Today we are Australia’s leading member-based pharmacist organisation with over 31,000 members. We are carrying on our founding legacy through nationwide support services and Professional Indemnity (PI) insurance.

Become a PDL member

Our membership aligns with pharmacists at all stages of their career. This includes interns and students!

Join PDL

As a PDL member, you'll be supported throughout your career in pharmacy.

Our membership is suited to individual pharmacists, pharmacy owners, pharmacy interns and students.

For students and interns

If you are a pharmacy student or intern, the PDL membership fee and insurance premium are both waived, so you can enjoy a complimentary membership with access to all member benefits.

Student members will also have access to the PDL Student Grant Program. 

See full package details

For students & interns

As part of your complimentary PDL membership, you receive the following benefits while you learn:
  • 24/7 incident support and advice from PDL’s pharmacist Professional Officers and access to the online incident reporting system
  • Exclusive access to PDL’s risk management tools – Practice Alerts and Guides
  • Automatic registration to AJP.com.au - providing free subscription to the Australian Journal of Pharmacy (AJP) electronic magazine (11 issues a year), daily emails and over 100 CPD articles and activities on AJP.com.au
  • Gap payment for therapy and counselling expenses
  • Cover under PDL’s Pharmacists’ Liabilities Insurance Policy (PDL Master Policy): $20 million for Professional Indemnity, Public and Products Liability (including vaccinations relative to all pharmacy services permitted by Ahpra and carried out in accordance with legislative and regulatory requirements and subject to any Policy Terms and Conditions)
  • Student members are eligible to apply for a  PDL Student Grant - with three grants of up to $5,000AUD available each year to attend a pharmacy conference

Free

Join PDL

For new pharmacists

We understand that it can be difficult for pharmacists starting out in their career, which is why we offer a discounted rate during your first five years of general registration.

See full package details

For new pharmacists

As part of your PDL membership, you receive the following benefits while you practise:
  • 24/7 incident support and advice from PDL’s pharmacist Professional Officers and access to the online incident reporting system
  • Exclusive access to PDL’s risk management tools – Practice Alerts and Guides
  • Automatic registration to AJP.com.au  - providing free subscription to the Australian Journal of Pharmacy (AJP) electronic magazine (11 issues a year), daily emails and over 100 CPD articles and activities on AJP.com.au – normally $240 p/a
  • Gap payment for therapy and counselling expenses
  • Cover under PDL’s Pharmacists’ Liabilities Insurance Policy (PDL Master Policy): $20 million for Professional Indemnity, Public and Products Liability (including vaccinations relative to all pharmacy services permitted by Ahpra and carried out in accordance with legislative and regulatory requirements and subject to any Policy Terms and Conditions)

$222.94

per year*

Join PDL

For pharmacists

Australia’s market-leading cover, tailored to pharmacists. Get peace of mind with up to $20M Professional Indemnity (PI) insurance cover, plus support tools to help you avoid and manage incidents.

See full package details

For pharmacists

As part of your PDL membership, you receive the following benefits while you practise:
  • 24/7 incident support and advice from PDL’s pharmacist Professional Officers and access to the online incident reporting system
  • Exclusive access to PDL’s risk management tools – Practice Alerts and Guides
  • Automatic registration to AJP.com.au  - providing free subscription to the Australian Journal of Pharmacy (AJP) electronic magazine (11 issues a year), daily emails and over 100 CPD articles and activities on AJP.com.au – normally $240 p/a
  • Gap payment for therapy and counselling expenses
  • Cover under PDL’s Pharmacists’ Liabilities Insurance Policy (PDL Master Policy): $20 million for Professional Indemnity, Public and Products Liability (including vaccinations relative to all pharmacy services permitted by Ahpra and carried out in accordance with legislative and regulatory requirements and subject to any Policy Terms and Conditions)

$297.94

per year*

Join PDL

For pharmacy owners

Are you a proprietor insured with Guild Insurance? If so, you already have a PDL membership included as part of your proprietor policy with Guild Insurance so if you also take out individual cover with PDL, you will only pay the relevant insurance premium and not another membership fee.

Find out more about individual cover for pharmacy owners

See full package details

For pharmacy owners

As part of your PDL membership, you receive the following benefits while you practise:
  • 24/7 incident support and advice from PDL’s pharmacist Professional Officers and access to the online incident reporting system
  • Exclusive access to PDL’s risk management tools – Practice Alerts and Guides
  • Automatic registration to AJP.com.au  - providing free subscription to the Australian Journal of Pharmacy (AJP) electronic magazine (11 issues a year), daily emails and over 100 CPD articles and activities on AJP.com.au – normally $240 p/a
  • Gap payment for therapy and counselling expenses
  • Cover under PDL’s Pharmacists’ Liabilities Insurance Policy (PDL Master Policy): $20 million for Professional Indemnity, Public and Products Liability (including vaccinations relative to all pharmacy services permitted by Ahpra and carried out in accordance with legislative and regulatory requirements and subject to any Policy Terms and Conditions)

$196.90

per year*

Join PDL

*2024-2025 membership year. This is an indicative price only – the exact premium may vary depending on individual circumstances. 

Hear from our customers

At PDL, we are committed to delivering the highest quality service to our members. We do this by developing strong individual relationships, having great communication and being accessible to our members 24/7. We have an organisational culture focused on exceeding member expectations. However, disputes may still arise. We have therefore developed the following Complaints and Dispute Resolution process which is fair, efficient and accessible to all our members.

“Always lovely to deal with. The advice given is always well explained and presented clearly. Very prompt to answer queries and deal with incidents”

Joanna,
March 2023

“Explained everything thoroughly and clearly, and gave me their full support with anything that “may” eventuate. Highly recommend!”

Reyhan,
March 2023

“Operator was courteous and provided very practical suggestions for conflict resolution”

Davin,
February 2023

“Fantastic customer service. Put me at ease, alleviated my concerns and gave me the exact next steps to move forward”

Domenica,
February 2023

We value your feedback and are dedicated to continuously improving our membership support.

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Pharmaceutical Defence Limited (PDL) acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.